Your money has been refunded. I have no idea why you can not download the files since we've served more than a million downloads with very few problems

2 DVD's have been sent to you and again i have no idea why you did not get them. We are the only place on-line that would refund a digital download amazon will not nether will our competitors as i only have your word that you have not downloaded the files.

I hope this brings this matter to a conclusion.

David