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# 1 13-03-2003 , 02:59 AM
Axel's Avatar
Subscriber
Join Date: Jul 2002
Location: Thailand
Posts: 166

refund subcribed points

I discussed the problem of running the Tutorial Movies on a Mac with our technicians. It seems to occur due to a codec error using the MSWP for Mac. We tested the Movies on several Macs and encountered severe skips of frame rates; the viewing of the movies is impossible. Also SGI Users are unable to run the movies as MSWP does not support Unix based OS.
As the points I bought became useless I would like to know how to get a refund for them.
I also must add that I am somewhat dissapointed that the SM Team seems not to consider SGI and Mac Users as their customers and users of their Tutorial Videos.
Nevertheless I still regard the SM forums as a valuable source in communication between Maya Users which I hope can lead in the near future to a coordination between different platforms.


When the only tool you use is a hammer, every problem begins to look like a nail.