Has anyone contacted support lately?
 

Hi all, I am having trouble using my stored video credits for training and I am not getting any response from support.

I don't want to pay extra for a subscription if there is no-one behind the scenes to help if there is an issue.

Has anyone contacted support lately and had a response?

All good, support have contacted me! Hooray!

Glad it got sorted out, if there is anything else we can do feel free to let us know we'll get on it right away.

All the best.
David

Same Issue
 

Greetings - Ive contacted support and have gotten no reply. I couldnt use my video credits and was forced to spend (more cash) when I've spent $ on VC currency. I have asked for the refund and deduction to the VC... I have other downloads I need to purchase as well... Thanks!

Look forward to the assistance :-)

Hi LadyDiva,

I will sort out a refund for you I'm away from the office at the moment. You can hit the download links on any tutorial page to use your VC just use the Downloads tab above the Tutorial Overview and you will be able to download anything you need.

All the best
David