Originally posted by happymat27 Cheers for your thoughts, Joopson, good idea but the commands didn't make any difference, cheers anyway. Coldwave, I've run Norton, Ad-Aware and Spybot S&D. Nothing bad to report from them though. I'm not too sure that re-installing windows will make any difference but if all else fails I may resort to that as a final approach, hopefully it won't come to that though!! Is there any way I can find out if people are using snitcher or something similar on my line? Thanks, Mat I don't have a clue i just watch a friend doing the snitcher things ... and it worked he was downloading with 32 K and get speed of 300 k ... Sry but i don't have a clue if it's not one of the things that i mention