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# 3 01-12-2007 , 01:21 PM
Registered User
Join Date: Aug 2004
Posts: 408

Re: Maya Help won't open

Originally posted by SJCarlson22

I'm having trouble opening the help file in Maya. When I try and open it, I get the following error message:

"Windows cannot find '\shell\open\command'. Make sure you spell the name correctly, and then try again. To search for a file, click the Start button, and then click Search."

This also happens with other items in the help menu, such as "what's new" and "tutorials." I am however able to open the HTML help file in Windows explorer. I'm not sure what caused this; it just seemed to stop working for no reason. Any suggestions?


Also if its 8.0 it tends to get confused if you install it somewhere other than the C drive.