Sorry about that I named the tool incorrectly.
It's the Insert Edge Loop Tool. You can find it under Edit Polygons. In the Modeling Menu set.
So, yeah just post some pics when you can, and I'll take a look.
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"Your weapons are no match for ours! People of Mars, surrender!"
"Um, this isn't Mars. This is Earth."
"Earth? Earth-with-nuclear-weapons Earth?"
"Yes."
[long pause] "Friend!!"