Hey, if you log on as Darkware from a different ISP, you´re still the same guy in the database. So you can log on as a suscriber, you´ll get the cookie and everything ok. Or so I believe, I´ll let an admin clear that one for you.

As per the computer, damn .. that sucks mate. You can try calling Gateway. If it´s still in guarantee, they should help you out.
-rather pointless reply, sorry-