Ok you should have posted this in the DVD forum. But nevermind. You need to email postusandcan@simply3dworld.com if your in the US or Canada, postukandeurope@simply3dworld.com for the rest of the planet. If you ordered in the US I am aware there have been a few problems with the master discs. This has now been fixed and any late orders should be on their way within the next week. I apologise for any inconvenience. Darren postukandeurope@simply3dworld.com