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# 1 14-12-2022 , 07:55 PM
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Join Date: Dec 2022
Posts: 1

Help, Maya error when opening scene

When i open the scene (file: workshop_fantasy_castle).
Autodesk Maya opens and crashes straight away.
If I start Autodesk Maya first and then open the file it crashes.
If I open another scene, Autodesk Maya works.
Now I've already worked on the scene for 2 full days and have a tight schedule because I (as a beginner) want to include this project in my study interview.
I hope and am really thankful for quick help.

//================================================== ===
Maya Crash Report
//================================================== ===

Exception code: C0000005: ACCESS_VIOLATION - illegal read at address 0xDC7D0000
Fault address: B60C1452 in E:\Autodesk\Maya\Maya2023\bin\PolyEngine.dll
0001:00060452 Logical offset (see .map file for location)

Call stack:
Module: E:\Autodesk\Maya\Maya2023\bin\PolyEngine.dll (-exported-)
Location: PolyEngine.dllTpolyGeom::update + 1ED bytes
Decl: public: void __cdecl TpolyGeom::update(unsigned int) __ptr64
Module: E:\Autodesk\Maya\Maya2023\bin\PolyEngine.dll (-exported-)
Location: PolyEngine.dllTpolyGeom::fixEdgeConnections + 1B bytes
Decl: public: void __cdecl TpolyGeom::fixEdgeConnections(unsigned int) __ptr64
Module: E:\Autodesk\Maya\Maya2023\bin\PolyEngine.dll (-exported-)
Location: PolyEngine.dllTpolyGeom::readBinary + 130 bytes
Decl: public: void * __ptr64 __cdecl TpolyGeom::readBinary(void * __ptr64,unsigned int & __ptr64,bool,bool,bool,bool) __ptr64
Module: E:\Autodesk\Maya\Maya2023\bin\Poly.dll (-exported-)
Location: Poly.dllTdataMesh::readBinary + FA bytes
Decl: public: virtual int __cdecl TdataMesh::readBinary(class TiffTag,unsigned int & __ptr64,void * __ptr64 & __ptr64) __ptr64
Module: E:\Autodesk\Maya\Maya2023\bin\DependEngine.dll (-exported-)
Location: DependEngine.dllTplug::readBinary + DD bytes
Decl: public: int __cdecl Tplug::readBinary(class TiffTag,unsigned int * __ptr64,char * __ptr64 & __ptr64) __ptr64
Module: E:\Autodesk\Maya\Maya2023\bin\Translators.dll (-exported-)
Location: Translators.dllTmayaBinaryAccessor::setItemData + C6 bytes
Decl: private: static int __cdecl TmayaBinaryAccessor::setItemData(class TDNselectionItem & __ptr64,char * __ptr64 & __ptr64,unsigned int & __ptr64,class TiffTag,class TiffFile * __ptr64)
Module: E:\Autodesk\Maya\Maya2023\bin\Translators.dll (-exported-)
Location: Translators.dllTmayaBinaryAccessor::doSetAttribute + AA3 bytes
Decl: public: static int __cdecl TmayaBinaryAccessor::doSetAttribute(class TdependNode * __ptr64,class TiffTag,char * __ptr64,unsigned int,class TiffFile * __ptr64,bool,int * __ptr64)
Module: E:\Autodesk\Maya\Maya2023\bin\Translators.dll (-exported-)
Location: Translators.dllTmayaBinaryAccessor::readAttributes + 563 bytes
Decl: protected: virtual int __cdecl TmayaBinaryAccessor::readAttributes(class TiffFile & __ptr64,class TiffTag) __ptr64
Module: E:\Autodesk\Maya\Maya2023\bin\Translators.dll (-exported-)
Location: Translators.dllTmayaBinaryAccessor::iffVLeafMethod 2 + 1BC bytes
Decl: public: virtual int __cdecl TmayaBinaryAccessor::iffVLeafMethod2(class TiffFile & __ptr64,class TiffTag,unsigned __int64) __ptr64
Module: E:\Autodesk\Maya\Maya2023\bin\Foundation.dll (-exported-)
Location: Foundation.dllTiffParserCallback::iffLeafMethod + 7C bytes
Decl: public: int __cdecl TiffParserCallback::iffLeafMethod(class TiffFile & __ptr64,class TiffTag,unsigned __int64) __ptr64
Module: E:\Autodesk\Maya\Maya2023\bin\Foundation.dll (-exported-)
Location: Foundation.dllTiffFile8::parseKernel + 76 bytes
Decl: private: virtual int __cdecl TiffFile8::parseKernel(void) __ptr64
Module: E:\Autodesk\Maya\Maya2023\bin\Foundation.dll (-exported-)
Location: Foundation.dllTiffFile8::parseKernel + 1D6 bytes
Decl: private: virtual int __cdecl TiffFile8::parseKernel(void) __ptr64
Module: E:\Autodesk\Maya\Maya2023\bin\Foundation.dll (-exported-)
Location: Foundation.dllTiffFile8::parseKernel + 1D6 bytes
Decl: private: virtual int __cdecl TiffFile8::parseKernel(void) __ptr64
Module: E:\Autodesk\Maya\Maya2023\bin\Foundation.dll (-exported-)
Location: Foundation.dllTiffFile::parse + D bytes
Decl: public: int __cdecl TiffFile::parse(void) __ptr64
Module: E:\Autodesk\Maya\Maya2023\bin\Translators.dll (-exported-)
Location: Translators.dllTmayaBinaryAccessor::internalRead + 343 bytes
Decl: protected: int __cdecl TmayaBinaryAccessor::internalRead(class TsceneFile * __ptr64,class TresolveFileObject & __ptr64,unsigned int) __ptr64
Module: E:\Autodesk\Maya\Maya2023\bin\Translators.dll (-exported-)
Location: Translators.dllTmayaBinaryAccessor::internalRead + 46 bytes
Decl: protected: int __cdecl TmayaBinaryAccessor::internalRead(class TsceneFile & __ptr64,unsigned int) __ptr64
Module: E:\Autodesk\Maya\Maya2023\bin\Translators.dll (-exported-)
Location: Translators.dllTmayaBinaryAccessor::reader + 457 bytes
Decl: public: virtual int __cdecl TmayaBinaryAccessor::reader(class TsceneFile & __ptr64) __ptr64
Module: E:\Autodesk\Maya\Maya2023\bin\Shared.dll (-exported-)
Location: Shared.dllTfileTranslator::read + 33 bytes
Decl: public: int __cdecl TfileTranslator::read(class TsceneFile & __ptr64) __ptr64
Module: E:\Autodesk\Maya\Maya2023\bin\Shared.dll (-exported-)
Location: Shared.dllTglobalTranslator::doReadFile + CB8 bytes
Decl: private: static bool __cdecl TglobalTranslator::doReadFile(class TsceneFile & __ptr64,bool,bool)
Module: E:\Autodesk\Maya\Maya2023\bin\Shared.dll (-exported-)
Location: Shared.dllTfileUtil::readFile + 74 bytes
Decl: public: static bool __cdecl TfileUtil::readFile(class TsceneFile * __ptr64,bool,bool,bool)
Module: E:\Autodesk\Maya\Maya2023\bin\Shared.dll (-exported-)
Location: Shared.dllTsceneOperator::openFile + 3EE bytes
Decl: public: static bool __cdecl TsceneOperator::openFile(class TsceneFile * __ptr64,bool,bool)
Module: E:\Autodesk\Maya\Maya2023\bin\Shared.dll (-exported-)
Location: Shared.dllTfileCmd::handleFileOpenFlag + 2A4 bytes
Decl: private: bool __cdecl TfileCmd::handleFileOpenFlag(class TargDatabase & __ptr64,class TsceneFile * __ptr64) __ptr64
Module: E:\Autodesk\Maya\Maya2023\bin\Shared.dll (-exported-)
Location: Shared.dllTfileCmd::handleFlags + 455 bytes
Decl: protected: bool __cdecl TfileCmd::handleFlags(class TargDatabase & __ptr64,class TsceneFile * __ptr64,class TnamespaceSwapper * __ptr64,class TgraphDiff * __ptr64) __ptr64
Module: E:\Autodesk\Maya\Maya2023\bin\Shared.dll (-exported-)
Location: Shared.dllTfileCmd::handleFlags + D4A bytes
Decl: protected: bool __cdecl TfileCmd::handleFlags(class TargDatabase & __ptr64,class Tstring const & __ptr64) __ptr64
Module: E:\Autodesk\Maya\Maya2023\bin\Shared.dll (-exported-)
Location: Shared.dllTfileCmd::doCommand + 370 bytes
Decl: public: virtual bool __cdecl TfileCmd::doCommand(class TargList & __ptr64) __ptr64
Module: E:\Autodesk\Maya\Maya2023\bin\CommandEngine.dll (-exported-)
Location: CommandEngine.dllTjournal::operator= + 4F6 bytes
Decl: public: class Tjournal & __ptr64 __cdecl Tjournal::operator=(class Tjournal const & __ptr64) __ptr64
Module: E:\Autodesk\Maya\Maya2023\bin\CommandEngine.dll (-exported-)
Location: CommandEngine.dllfexec + 70F bytes
Module: E:\Autodesk\Maya\Maya2023\bin\CommandEngine.dll (-exported-)
Location: CommandEngine.dllfexec + 8F4 bytes
Module: E:\Autodesk\Maya\Maya2023\bin\CommandEngine.dll (-exported-)
Location: CommandEngine.dllSophiaExecutable::evaluate + 47 bytes
Decl: public: union Value * __ptr64 __cdecl SophiaExecutable::evaluate(void * __ptr64) __ptr64
Module: E:\Autodesk\Maya\Maya2023\bin\CommandEngine.dll (-exported-)
Location: CommandEngine.dllTcommandEngine::executeCommand + A6 bytes
Decl: public: int __cdecl TcommandEngine::executeCommand(class SophiaExecutable * __ptr64) __ptr64
Module: E:\Autodesk\Maya\Maya2023\bin\ExtensionLayer.dll (-exported-)
Location: ExtensionLayer.dllTrepeatCommandManager::getComman dString + D01 bytes
Decl: public: void __cdecl TrepeatCommandManager::getCommandString(class std::_List_const_iterator<class std::_List_val<struct std::_List_simple_types<class TnameCommandObject * __ptr64> > >,class Tstring & __ptr64) __ptr64
Module: E:\Autodesk\Maya\Maya2023\bin\CommandEngine.dll (-exported-)
Location: CommandEngine.dllTjournal::operator= + 4F6 bytes
Decl: public: class Tjournal & __ptr64 __cdecl Tjournal::operator=(class Tjournal const & __ptr64) __ptr64
Module: E:\Autodesk\Maya\Maya2023\bin\CommandEngine.dll (-exported-)
Location: CommandEngine.dllfexec + 70F bytes
Module: E:\Autodesk\Maya\Maya2023\bin\CommandEngine.dll (-exported-)
Location: CommandEngine.dllsetMelGlobalStackLevelPtr + 1B49 bytes
Decl: void __cdecl setMelGlobalStackLevelPtr(unsigned int (__cdecl*)(void))
Module: E:\Autodesk\Maya\Maya2023\bin\CommandEngine.dll (-exported-)
Location: CommandEngine.dllfexec + 70F bytes
Module: E:\Autodesk\Maya\Maya2023\bin\CommandEngine.dll (-exported-)
Location: CommandEngine.dllfexec + 70F bytes
Module: E:\Autodesk\Maya\Maya2023\bin\CommandEngine.dll (-exported-)
Location: CommandEngine.dllsetMelGlobalStackLevelPtr + 728 bytes
Decl: void __cdecl setMelGlobalStackLevelPtr(unsigned int (__cdecl*)(void))
Module: E:\Autodesk\Maya\Maya2023\bin\CommandEngine.dll (-exported-)
Location: CommandEngine.dllfexec + E0D bytes
Module: E:\Autodesk\Maya\Maya2023\bin\CommandEngine.dll (-exported-)
Location: CommandEngine.dllfexec + 70F bytes
Module: E:\Autodesk\Maya\Maya2023\bin\CommandEngine.dll (-exported-)
Location: CommandEngine.dllfexec + 70F bytes
Module: E:\Autodesk\Maya\Maya2023\bin\CommandEngine.dll (-exported-)
Location: CommandEngine.dllfexec + 70F bytes
Module: E:\Autodesk\Maya\Maya2023\bin\CommandEngine.dll (-exported-)
Location: CommandEngine.dllfexec + 70F bytes
Module: E:\Autodesk\Maya\Maya2023\bin\CommandEngine.dll (-exported-)
Location: CommandEngine.dllfexec + 70F bytes
Module: E:\Autodesk\Maya\Maya2023\bin\CommandEngine.dll (-exported-)
Location: CommandEngine.dllsetMelGlobalStackLevelPtr + 1B49 bytes
Decl: void __cdecl setMelGlobalStackLevelPtr(unsigned int (__cdecl*)(void))
Module: E:\Autodesk\Maya\Maya2023\bin\CommandEngine.dll (-exported-)
Location: CommandEngine.dllfexec + 70F bytes
Module: E:\Autodesk\Maya\Maya2023\bin\CommandEngine.dll (-exported-)
Location: CommandEngine.dllsetMelGlobalStackLevelPtr + 728 bytes
Decl: void __cdecl setMelGlobalStackLevelPtr(unsigned int (__cdecl*)(void))
Module: E:\Autodesk\Maya\Maya2023\bin\CommandEngine.dll (-exported-)
Location: CommandEngine.dllfexec + 70F bytes
Module: E:\Autodesk\Maya\Maya2023\bin\CommandEngine.dll (-exported-)
Location: CommandEngine.dllsetMelGlobalStackLevelPtr + 728 bytes
Decl: void __cdecl setMelGlobalStackLevelPtr(unsigned int (__cdecl*)(void))
Module: E:\Autodesk\Maya\Maya2023\bin\CommandEngine.dll (-exported-)
Location: CommandEngine.dllfexec + 70F bytes
Module: E:\Autodesk\Maya\Maya2023\bin\CommandEngine.dll (-exported-)
Location: CommandEngine.dllfexec + 8F4 bytes
Module: E:\Autodesk\Maya\Maya2023\bin\CommandEngine.dll (-exported-)
Location: CommandEngine.dllSophiaExecutable::evaluate + 47 bytes
Decl: public: union Value * __ptr64 __cdecl SophiaExecutable::evaluate(void * __ptr64) __ptr64
Module: E:\Autodesk\Maya\Maya2023\bin\CommandEngine.dll (-exported-)
Location: CommandEngine.dllTcommandEngine::executeCommand + 3FC bytes
Decl: public: int __cdecl TcommandEngine::executeCommand(class Tstring const & __ptr64,bool,bool,class TmelCmdResult * __ptr64,unsigned int) __ptr64
Module: E:\Autodesk\Maya\Maya2023\bin\maya.exe (-exported-)
Location: maya.exeTiteratorWrapperFwd<TscenePartitions::Cons tIteratorDescriptor,TiteratorWrapper<TscenePartiti ons::ConstIteratorDescriptor> >::operator++ + 4A77 bytes
Decl: public: class TiteratorWrapper<struct TscenePartitions::ConstIteratorDescriptor> & __ptr64 __cdecl TiteratorWrapperFwd<struct TscenePartitions::ConstIteratorDescriptor,class TiteratorWrapper<struct TscenePartitions::ConstIteratorDescriptor> >::operator++
Module: E:\Autodesk\Maya\Maya2023\bin\maya.exe (-exported-)
Location: maya.exeTiteratorWrapperFwd<TscenePartitions::Cons tIteratorDescriptor,TiteratorWrapper<TscenePartiti ons::ConstIteratorDescriptor> >::operator++ + 9A17 bytes
Decl: public: class TiteratorWrapper<struct TscenePartitions::ConstIteratorDescriptor> & __ptr64 __cdecl TiteratorWrapperFwd<struct TscenePartitions::ConstIteratorDescriptor,class TiteratorWrapper<struct TscenePartitions::ConstIteratorDescriptor> >::operator++
Module: E:\Autodesk\Maya\Maya2023\bin\ExtensionLayer.dll (-exported-)
Location: ExtensionLayer.dllTapplication::start + 7F bytes
Decl: public: void __cdecl Tapplication::start(void) __ptr64
Module: E:\Autodesk\Maya\Maya2023\bin\maya.exe (-exported-)
Location: maya.exeTiteratorWrapperFwd<TscenePartitions::Cons tIteratorDescriptor,TiteratorWrapper<TscenePartiti ons::ConstIteratorDescriptor> >::operator++ + 1490 bytes
Decl: public: class TiteratorWrapper<struct TscenePartitions::ConstIteratorDescriptor> & __ptr64 __cdecl TiteratorWrapperFwd<struct TscenePartitions::ConstIteratorDescriptor,class TiteratorWrapper<struct TscenePartitions::ConstIteratorDescriptor> >::operator++
Module: E:\Autodesk\Maya\Maya2023\bin\maya.exe (-exported-)
Location: maya.exeTiteratorWrapperFwd<TscenePartitions::Cons tIteratorDescriptor,TiteratorWrapper<TscenePartiti ons::ConstIteratorDescriptor> >::operator++ + 17E77 bytes
Decl: public: class TiteratorWrapper<struct TscenePartitions::ConstIteratorDescriptor> & __ptr64 __cdecl TiteratorWrapperFwd<struct TscenePartitions::ConstIteratorDescriptor,class TiteratorWrapper<struct TscenePartitions::ConstIteratorDescriptor> >::operator++
Module: E:\Autodesk\Maya\Maya2023\bin\maya.exe (-exported-)
Location: maya.exeTiteratorWrapperFwd<TscenePartitions::Cons tIteratorDescriptor,TiteratorWrapper<TscenePartiti ons::ConstIteratorDescriptor> >::operator++ + 16FAA bytes
Decl: public: class TiteratorWrapper<struct TscenePartitions::ConstIteratorDescriptor> & __ptr64 __cdecl TiteratorWrapperFwd<struct TscenePartitions::ConstIteratorDescriptor,class TiteratorWrapper<struct TscenePartitions::ConstIteratorDescriptor> >::operator++
Module: C:\WINDOWS\System32\KERNEL32.DLL (-exported-)
Location: KERNEL32.DLLBaseThreadInitThunk + 14 bytes
Module: C:\WINDOWS\SYSTEM32\ntdll.dll (-exported-)
Location: ntdll.dllRtlUserThreadStart + 21 bytes
End of stack

//crash log file name = C:\Users\mariu\AppData\Local\Temp\MayaCrashLog2212 14.1331.log
//version = 23.3.0.2072
//cut = 11/02/2022, 202211021031
//current scene = unDisclosed
//command history (most recent last):
//================================================== ==
//last tool: renderWindowSelectContextItem
//================================================== ==
//panel with focus: modelPanel4
//visible panels:
// modelPanel4 outlinerPanel1
//================================================== ==
//Memory usage:
// 6920.918 Mb Free Memory
// 18560.770 Mb Free Swap
// 1182.512 Mb Current

//================================================== ==

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