Maya 2009 Complete freezes computer
Sometimes when I work in Maya, the program freezes not just Maya, but the whole computer itself. When Maya crashes, I have to shut down my computer and turn it on again. This at times can become very frustrating.
This recently happened today when I opened a scene that only had a plane, a sphere, and a volume light. It crashed when I tried to change the direction of the light. The only other program I had open was Safari at the time. I have already tried creating a new "maya" folder, but this only minimizes the crashes, it does not get rid of them. Would I have to reinstall Maya again? Or are there other possible solutions that might fix this problem? Thanks... |
I could be your hardware, run some tests. I suspect your video card.
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You can check out the autodesk's website, there are some specifications for maya.It might be helpful.
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I looked at the Graphics Hardware Qualification for my computer and it turns out that my graphics card is supported with caveats, but my hardware is fully supported.
Also, the only caveat that they found in my card was that the "Wireframe may appear to draw thicker on G70 based cards". Hmmmm... |
I'm guessing that this is the mac pro?
That's very odd, but I doubt it's your video card if it's locking up like that. It could be a whole bunch of problems. Corrupted file tables, screwed up permissions, or even a hardware fault. What you might want to do, is take a look at some system diagnostic tools, such as Techtool, or use Apple's own hardware diagnostic utilities from their website. |
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I just pulled up my system.log file of the last time Maya crashed:
Nov 23 13:53:39 Macintosh kernel[0]: NVDA(OpenGL): Channel exception! status = 0xffff info32 = 0xd = GR: SW Notify Error Nov 23 13:53:39 Macintosh kernel[0]: 0000000c Nov 23 13:53:39 Macintosh kernel[0]: 00100000 00004097 0001b8d5 00000002 Nov 23 13:53:39 Macintosh kernel[0]: 00028218 0000022c 00000000 00000002 Nov 23 13:53:39 Macintosh kernel[0]: 00000000 beef9601 00000000 Nov 23 13:53:39 Macintosh kernel[0]: NVDA(OpenGL): Channel exception! status = 0xffff info32 = 0x3 = Fifo: Unknown Method Error Nov 23 13:53:39 Macintosh kernel[0]: 0000000b Nov 23 13:53:39 Macintosh kernel[0]: NVDA(OpenGL): Channel exception! status = 0xffff info32 = 0x6 = Fifo: Parse Error Nov 23 13:53:39 Macintosh kernel[0]: 0000000b Nov 23 13:54:09: --- last message repeated 15 times --- Maybe it could be my video card? |
Post up the full file, and I'll take a look at it for you. From what I can see right now, yes. It seems to be your video card.
Another thing. Once it crashes, go to Applications>Utilities>Console. This displays the dumped exceptions thrown when an application crashes, or just for information. Copy the last bit about it, and post it up here as well. The crash log might leave out details. |
I installed the Service Pack a1 for both Maya and the mental ray satellite. So far, it seems like this has solved the crashing problem (hopefully). I will try to post a log file if Maya does happen to crash again.
Thanks for the help guys. :) |
Crashes still happening :(
It actually turns out that the crashes are still coming back. Darn.
The good news, however, is that I am purchasing a new card - the ATI Radeon HD 4870. Hopefully this card will take care of this problem. Unfortunately I am not sure if this card is 100% compatible with Maya. |
Neither the Radeons nor the GeForce cards are officially supported by Autodesk, but they should work fine with a few minor drawing issues, such as viewing paintFX possibly. I have heard from a number of people that Geforce cards play nicer with Maya than ATI cards, but I can't really speak to that from personal experience.
Hope your problem gets resolved. |
GeForce is better then Radeon while using maya?...really...im going to buy 5770...but if something like that exists then... :(
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I use the Mac Pro 1,1 model and I have heard from many people that the Radeon HD 4870 works fine on these models.
The other option for my computer is to purchase the nVIDIA Quadro FX, but this card costs way too much for me at the moment. Another card, the ATI X1900 XT, I have heard can overheat (yikes!) and has caused several graphical issues that can heavily disrupt productivity. Anyhow, I have my fingers crossed and hope this card will fix my problem!! |
Re: Crashes still happening :(
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I have been trying to find a solution to this problem myself and I think I have found one.
The problem is 10.5.7 and above. Maya would crash in about 3 minutes for me, totally locking the mac as well - resulting in me doing a hard reset, which I am not a fan of. After troubleshooting like crazy the solution is thus: down-grade. The video card drivers are not working in the systems 10.5.7, 10.5.8 and this creates a crazy Open GL conflict that bugs Maya out. I downgraded and Maya 2009 is running smoothly. There is a lot of discussion (and a fair bit of anger) on the Apple Discussion boards as well about this very subject and it's not limited solely to Maya either. Hope this helps. |
I finally made the effort to purchase the ATI Radeon HD 4870.
So far, it has totally eliminated the crashes and Maya runs quite smoothly, even though the card is not officially supported by Apple on the 1,1 Mac Pros. Thanks again for the help everyone! I can finally do work for my internship without having to worry about Maya crashing! |
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