Get halfway through a model and find it's an unworkable mess? Can't add edge loops where you need them? Can't subdivide a mesh properly? If any of this sounds familiar check this course out.
Check the Plug in Manager (windows>Settings/Preferences>Plug in Manager), make sure Mental Ray (Mayatomr.mll) is loaded and is also set to auto load. I don't recall ever having missing materials before so I don't know about that, back up your preferences and try loading the defaults, see if that changes anything.
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