Forum registration not sending emails

# 1 24-03-2013 , 07:26 AM

Registered User
Join Date: Mar 2013

Posts: 2

To Admin: Just signed up and never received the registration email to confirm the email account. Did a password reset and even that did not send an email. 100% positive the emails are not being blocked, reported as spam, or deleted. I lucked out and went to the home page on simplymaya and it presented me with a hyperlink to confirm my account which is the only reason I was able to even post this message.

Please check your vBulletin settings.

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# 2 24-03-2013 , 07:57 AM

Technical Director
Join Date: Feb 2004

Posts: 2,988

Thanks for reporting this. I'll send it along to our admin.

Imagination is more important than knowledge.

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# 3 24-03-2013 , 08:28 AM

SM Tea Boy
Join Date: Apr 2002

Location: Prague

Posts: 3,228

Thanks for letting us know i wish more people would when they have a problem. However i just tested it and it works fine. Over 50 people have signed up today so far and it worked for them as well.

When i run an mx check on your domain i get an SMTP Transaction Time of over 20 seconds this is not good and an SMTP Connection Time of 9 seconds also not good! Maybe your host is having a bad day! I get this when i try and go to your domain "Chrome could not load the webpage because **.***.***.** took too long to respond"

If you email me at admin@simplymaya.com i can send you emails from various different servers and we can track down the problem it may just be that with an SMTP connection time of 9 seconds our MTA has simply queued the mail and will resend it again in 4 hours.

I've just sent you a test email i hope you don't mind, please let me know if you get it.

All the best
Dave

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Forum registration not sending emails

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