Beer glass scene creation
This course contains a little bit of everything with modeling, UVing, texturing and dynamics in Maya, as well as compositing multilayered EXR's in Photoshop.
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# 1 28-06-2011 , 02:46 AM
M's Avatar
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Join Date: Jan 2003
Location: BC, Canada
Posts: 2,250

Credits not working

Okay... have I been asking in the wrong section? I don't want to start getting bitter due to this issue but I havent heard from a single admin all day regarding this. I started with emails, then tech support... Why are my video credits not working? It says i have 40 credits but I don't have permission to download the file. I have made it quite clear I only have today this week to learn maya and it's been several hours now. Can someone please shed some light on this issue so I can download a few tutorials? I'm considering to buy the lifetime membership but this is the make or break. I can download free tutorials but when i even try to access those through the training page I once again receive the error. Any help would be appreciated.

Thanks in advance,

Matt

PS. I'll reply to this post to show my gratidute once this error is fixed. =D.. this site has never failed me in the past so I hope this can be resolved
"I should call you sugar maple tree cause i'd totally tap that" haha

email - mattwettstein@gmail.com
 
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# 2 28-06-2011 , 03:01 AM
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Posts: 2,250
David i emailed "Dave" earlier today by accident. If you've been on since I sent this message I apologize. I sent you an email further explaining the situation but I went in my outbox and either there's a delay or it didn't go through. Once again once fixed i'll post on here to show your support =)

Thanks,

Matt
"I should call you sugar maple tree cause i'd totally tap that" haha

email - mattwettstein@gmail.com
 
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# 3 28-06-2011 , 05:48 AM
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Join Date: Apr 2002
Location: Prague
Posts: 3,228
I've logged into your account and have no problems downloading. Try clearing your browsers cache and trying again, whatever the problem is I don't thing it's on our end. If that does not work let me know and I'll see what I can do.

David
From a readers' Q and A column in TV GUIDE: "If we get involved in a nuclear war, would the electromagnetic pulses from exploding bombs damage my videotapes?"
 
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# 4 28-06-2011 , 06:06 AM
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Location: BC, Canada
Posts: 2,250
Awesome news =D, clearing my cache worked. Thanks David. Just proves this is the best community with the best tutorials and support you'll ever find. I'm going to download a few tutorials with my points and I think i'll take up your amazing deal for the lifetime offer. Thanks again!
"I should call you sugar maple tree cause i'd totally tap that" haha

email - mattwettstein@gmail.com
 
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# 5 28-06-2011 , 06:53 AM
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Join Date: Apr 2002
Location: Prague
Posts: 3,228
No problem sorry about the delayed reply, I'm on holiday atm so not quite as fast on the support as I'd like.

Enjoy the tutorials
Dave
From a readers' Q and A column in TV GUIDE: "If we get involved in a nuclear war, would the electromagnetic pulses from exploding bombs damage my videotapes?"
 
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# 6 18-02-2012 , 10:10 AM
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Join Date: Feb 2011
Posts: 4
Hi Guys, iv'e just bought some video credits, but my account say's that i have got 0. How long does it take for me to get the credits?
 
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# 7 18-02-2012 , 10:59 AM
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Join Date: Apr 2002
Location: Prague
Posts: 3,228
Hey sorry about that points are now on you account. It's normally instant. I added a couple of extra points for the trouble.

Regards
David
From a readers' Q and A column in TV GUIDE: "If we get involved in a nuclear war, would the electromagnetic pulses from exploding bombs damage my videotapes?"
 
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# 8 19-02-2012 , 04:18 PM
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Join Date: Feb 2011
Posts: 4
Thanks Mister D, points looking good,next problem i cant seem to find the images for the planes, i will look over my pc to see if i can find them.If not what do u suggest?
 
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# 9 20-02-2012 , 11:13 AM
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Join Date: Jun 2009
Location: Prague
Posts: 827
Did you find the images? If not, please let me know which tutorial it is and I'll have a look for them. Normally they'll be in part 0, or in part 1 if there's no part 0.

Cheers,
Nilla
 
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# 10 20-02-2012 , 02:11 PM
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Join Date: Feb 2011
Posts: 4
Hi Nilla, I just downloaded the part 0 of the Low Poly Character Study - Freeky and found the images.

take care macs61
 
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# 11 20-02-2012 , 03:56 PM
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Lifetime Member
Join Date: Apr 2011
Posts: 258
Honestly, where do you find such splendid outstanding support?
You got problem? No problem, here... problem's fixed with extra credits added.
Can't find images? Here are the images ....
This is what I call Superb Customer Service.


P.S. Sorry David / Nilla, you can't use that statement above as for testimonial cause I copyrighted it already......... HAHAHAHAHHAHAHHA joking user added image user added image user added image
 
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